(Entry Level) Customer Service Agent - Work From Home

American Income Life Insurance Company•Fresno, CA
•Remote

About The Position

The Customer Service Agent represents a supplemental benefits company and helps clients understand available products, services, and coverage. The role includes answering client questions, staying up to date on benefit options, and reviewing existing coverage to identify alternatives that may better suit clients’ needs and budgets. The company offers hands-on training, ongoing support, weekly pay, bonus opportunities, residual income opportunities, company-paid trips for qualifying representatives, and remote work.

Requirements

  • Experience in customer service, sales, or a related field.
  • Ability to build trust and positive relationships with clients.
  • Strong organizational skills and ability to manage competing priorities.
  • Friendly, professional attitude.
  • Clear written and verbal communication.
  • Self-motivation and an entrepreneurial mindset.
  • Ability to work toward goals, collaborate with others, remain focused under pressure, and communicate professionally with clients and teammates.

Responsibilities

  • Provide clear, helpful information about available products and services.
  • Answer client questions about their coverage.
  • Stay informed about changes to products, services, and benefit options.
  • Review existing coverage with clients to identify options that may better fit their needs and budget.

Benefits

  • Hands-on training and ongoing support.
  • Weekly pay.
  • Bonus opportunities.
  • Residual income opportunities.
  • Company-paid trips for qualifying representatives.
  • Remote work.
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