Customer Service Advisor, IC

Mister Car Wash•Birmingham, AL
•$13 - $16

About The Position

The Customer Service Advisor works with a team in a fun environment to provide outstanding customer service and hospitality. The role builds trusting relationships with customers and recommends products and services suited to their needs. It also helps maintain the location’s appearance and cleanliness and follows Mister Car Wash safety procedures and policies, including appearance expectations. The position involves outdoor activity in varying temperatures and weather conditions, extended mobility, and lifting.

Requirements

  • Outgoing personality with strong people and listening skills.
  • Ability to connect with customers.
  • Attention to detail and pride in work.
  • High energy and interest in being active outdoors in varying temperatures and weather conditions.
  • Strong work ethic and team-player attitude.
  • Able to stand, squat, kneel, sit, walk up and down stairs, and remain mobile for long hours.
  • Able to lift 50 lbs. to the waist, 25 lbs. to the chest, and 15 lbs. above the head.

Responsibilities

  • Build trusting relationships with customers and recommend products and services that meet their needs.
  • Provide outstanding service and hospitality in every interaction, creating “Wow” moments for customers.
  • Help maintain the location’s appearance and cleanliness.
  • Follow all Mister Car Wash safety procedures and policies, including appearance expectations.
  • Work as part of a team.
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