Customer Service Advisor - Jenison, MI

Stonebriar Auto Services LLC•Georgetown Charter Township, MI

About The Position

Jiffy Lube Multicare is seeking full-time and part-time Guest Service Advisors, also called Customer Service Advisors or CSAs, at its Jenison, Michigan location. The successful candidate confers with guests to determine or suggest diagnostic and mechanical services needed for their vehicles. Work must be performed safely and efficiently while providing outstanding guest service and contributing to an energetic, fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required.

Requirements

  • A current and valid driver's license.

Nice To Haves

  • Previous experience in an automotive service environment.

Responsibilities

  • Confer with guests to determine or suggest diagnostic and mechanical services needed for their vehicles.
  • Perform work safely and efficiently.
  • Provide an outstanding guest service experience.
  • Contribute to an energetic and fun working environment.

Benefits

  • Competitive wage.
  • Generous discount on Jiffy Lube services, including Multicare services such as tires, brakes, and repairs, at company cost.
  • No charge for labor on discounted Jiffy Lube services.
  • Paid time off for full-time team members.
  • Health, dental, and optical insurance for full-time team members.
  • Life and disability insurance for full-time team members.
  • Career advancement opportunities.
  • A 401(k) retirement plan is planned for the future.
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