Customer Service Advisor / CSA
Precision Tune Auto Care, Raleigh, NC•Raleigh, IL
•$13 - $15•Onsite
About The Position
Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to serve as the first point of contact for customers. The role supports the company’s total car care services, including oil changes, diagnostics, engine repairs, and scheduled maintenance, in a fast-paced automotive service environment. The position is full-time, pays $13–$15 per hour, and has openings at three Raleigh locations: Small Pine/Garner, Atlantic Ave, and New Bern Ave.
Requirements
- High school diploma or GED.
- Valid driver’s license or ID.
- Strong customer service and communication skills.
- Phone skills.
- Comfort with basic math and calculating discounts.
- Ability to work days, Saturdays, and some holidays.
- Frequent standing, walking, and bending; ability to climb ladders and safely operate a vehicle.
Nice To Haves
- One or more years of experience in an automotive service/advisor role, or 1–2 or more years of sales and/or customer service experience.
Responsibilities
- Greet and engage customers in-store and over the phone.
- Schedule appointments, explain services, and sell parts and automotive services.
- Support shop productivity through work order and register transactions.
- Ensure safety procedures are followed and maintain a clean, organized work area.
- Help resolve customer concerns and provide exceptional service.
Benefits
- Medical, dental, vision, and life insurance coverage beginning after 90 days.
- 401(k) plan.
- Paid time off (PTO).
- Five paid holidays after 90 days.
- Closed evenings and Sundays.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
