P/T Automotive Customer Service Advisor - 2788

Jiffy Lube • Village of Colonie, NY

5h • Onsite

About The Position

Jiffy Lube / PVA Premium Velocity is hiring a part-time Customer Service Advisor. This role supports customers throughout their visit, building trust, guiding service decisions, and performing basic automotive maintenance as a trained Lube Technician. The ideal candidate is dependable, growth-minded, possesses strong communication and customer service skills, can build rapport, explain products confidently, and excels in fast-paced, team-oriented environments. Customer service or sales experience is preferred, and automotive experience is not required. A valid driver's license is strongly preferred but not required.

Requirements

• Valid U.S. driver's license and authorization to work in the U.S. (no sponsorship)
• Ability to stand for long periods; lift 50+ lbs.; bend, reach, crawl, and climb stairs
• Comfortable working in enclosed or semi‑outdoor environments
• Proven face‑to‑face customer service or sales experience

Nice To Haves

• Customer service or sales experience
• Automotive experience
• Valid driver's license

Responsibilities

• Greet customers, review service needs, and escort them from their vehicles
• Explain promotions and available services
• Provide unbiased recommendations based on manufacturer guidelines and technician findings
• Communicate updates throughout the service process
• Perform preventative maintenance (oil changes, fluid top‑offs, inspections, and replacements of basic components)
• Ensure quality work, review completed services with customers, and encourage return visits
• Perform other duties as assigned

Benefits

• Employer/employee‑funded medical, vision, and dental plans, prescription coverage, and telemedicine
• Employer‑funded basic life & AD&D
• Bonus structure for JLU training completion
• Employee discounts on parts and services
• Optional life, accident, disability, and critical illness plans
• FSA and Dependent Care FSA
• Employee assistance programs, will preparation, travel assistance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed