Customer Sales & Serv Rep

FCX Performance•Wichita, KS
•Onsite

About The Position

Applied Industrial Technologies is hiring a full-time Customer Sales & Serv Rep in Wichita, Kansas. This onsite position provides professional, timely support to the sales team and customers at a service center. In a fast-paced, team-oriented environment, the representative partners with customers and an Account Manager to identify products and services, address customer needs, and develop positive ongoing business relationships. The role may also involve stockroom assistance and delivering orders to customers as needed. The company describes its culture as friendly, inclusive, and team-oriented, with healthy competition, rewards, and opportunities for career advancement. Career paths are available in sales, operations, and management, supported by professional development and training.

Requirements

  • At least 1 year of customer service or inside sales experience.
  • Attention to detail, accuracy, and the ability to multitask.
  • Written and verbal communication skills, including English grammar.
  • High school diploma or equivalent.
  • Ability to lift up to 50 lbs.
  • Valid driver's license and clean driving record (MVR).
  • Must be authorized to work in the United States; work visa sponsorship is not available.
  • Basic computer skills, including Excel.
  • Ability to work onsite; relocation benefits are not available.

Nice To Haves

  • Experience in industrial distribution or a parts counter environment.
  • Knowledge of hydraulics, bearings, or power transmission.
  • Mechanical aptitude.
  • A sense of humor.

Responsibilities

  • Partner with customers and the Account Manager to find products and services, solve customer needs, and build positive ongoing business relationships.
  • Respond to customer inquiries and prepare quotes.
  • Process orders and handle expediting and returns.
  • Source parts.
  • Assist in generating sales.
  • Help in the stockroom as needed.
  • Deliver orders to customers as needed.

Benefits

  • Competitive hourly pay.
  • Monthly, quarterly, and annual bonus opportunities.
  • 401(k) with company match.
  • Insurance.
  • Time off.
  • Tuition reimbursement.
  • Employee assistance.
  • Career paths in sales, operations, or management.
  • Professional development and training.
  • Work-life balance.
  • Team-oriented company culture.
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