Customer Sales & Serv Rep

1100 Applied Industrial Technologies, Inc.•Riverside, MO

5d•Onsite

About The Position

Applied Industrial Technologies is hiring a full-time Customer Sales & Service Representative in Kansas City, Missouri. This onsite role provides professional, timely support to the sales team and customers at a service center. In a fast-paced, team-oriented environment, the representative partners with customers and an Account Manager to identify products and services, address customer needs, and build positive, ongoing business relationships. The role also includes assisting with stockroom tasks and delivering orders to customers as needed. The company describes its culture as friendly, inclusive, and supportive of career advancement, with encouragement for individual contributions and ideas. Career paths are available in sales, operations, and management. The stated schedule is 8:00 a.m. to 5:00 p.m., Monday through Friday.

Requirements

At least 1 year of customer service or inside sales experience.
Attention to detail, accuracy, ability to multitask, and a sense of humor.
Written and verbal communication skills, including English grammar.
High school diploma or equivalent.
Ability to lift up to 50 lbs.
Valid driver's license and a clean driving record (MVR).
Authorization to work in the United States; work visa sponsorship is not available.
Basic computer skills, including Excel.

Nice To Haves

Industrial distribution or parts counter experience.
Knowledge of hydraulics, bearings, or power transmission.
Mechanical aptitude.

Responsibilities

Provide professional and timely support to the sales team and customers.
Partner with customers and the Account Manager to find products and services, solve customer needs, and build ongoing positive business relationships.
Handle customer inquiries, quotes, order processing, expediting, and returns.
Source parts.
Assist in generating sales.
Help in the stockroom as needed.
Deliver orders to customers as needed.