Customer Sales Manager, Non-Traditional Outlets
About The Position
The Customer Sales Manager (CSM) is a vital member of the Customer Business Team and helps drive profitable growth through improved planning, forecasting, gross margin, and market share across the national footprint. The role develops business strategies for growth while coordinating cross-functional value delivery across the customer team. The CSM also leads implementation of new and existing Customer Business Team routines and rituals. This is a remote-based role that can be performed from a home office. It follows a salaried, exempt schedule intended to meet customer and internal expectations. The role requires driving and/or traveling as needed and operating a computer and viewing screens for approximately 100% of the work schedule.
Requirements
- Strong financial acumen, intellectual curiosity, and clear examples of advanced analytical skills.
- Ability and experience using syndicated and other data to develop category and brand insights, recommendations, and business plans that influence customer decisions and achieve category objectives.
- Strong attention to detail under tight deadlines, with the ability to work autonomously within a Customer Business Team framework and plan, organize, and achieve priorities.
- Polished written, verbal, and presentation skills, with the potential to negotiate and influence effectively.
- Proficiency in Microsoft Office and advanced Excel skills.
- Knowledge of and ability to learn systems such as IRI and Spark.
Responsibilities
- Collaborate with Business Unit counterparts to ensure the team is driving strategy.
- Partner with Field Sales, Finance, and RGMX to measurably improve planning and forecasting performance.
- Own delivery of customer innovation launches and work with cross-functional teams to meet commitments.
- Lead the monthly forecasting routine to deliver consistent results.
- Lead implementation of the forecast-bias routine, including monthly share-outs with the Customer Business Team leadership team.
- Achieve trade plan objectives for both working and non-working trade spend to maximize return on investment.
- Drive strategic national priorities during key seasonal time frames.
Benefits
- Performance-based bonus, subject to plan terms and governing documents.
- Healthcare coverage for employees and eligible dependents.
- Dental insurance.
- Vision insurance.
- Paid time off.
- Company holidays.
- Leave of absence.
- Flexible work arrangements.
- Training.
- Employee assistance program.
- Wellbeing programs.
- Family support programs.
- 401(k).
- Life insurance.
- Accidental death and dismemberment coverage.
- Disability coverage.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
