Customer Sales Associate
About The Position
Heritage Landscape Supply Group is seeking a full-time Customer Sales Associate/Counter Sales employee. This role is a key customer touchpoint, responsible for accurate order entry and smooth customer interactions. It requires multitasking across order processing, inventory accuracy, and logistics coordination to support delivery timelines. The schedule is Monday through Friday, with overtime during peak seasons. The work includes sales-counter duties and other tasks, using modern sales systems and maintaining an organized workspace. The job is located at National Structure - Huntsville, 102 Von Braun Dr. NW, Huntsville, AL 35806. Employment offers are contingent on successful completion of a background check and drug screen, as permitted by law. Benefits are subject to eligibility.
Requirements
- Prior experience in a customer service or sales role is preferred.
- Experience managing customer relationships with a focus on satisfaction, retention, and loyalty, and providing a personalized purchasing experience is preferred.
- Proficiency in basic computer operations and internet navigation.
- Experience with or familiarity with point-of-sale systems and order-entry procedures.
- Ability to work in varied conditions, including outdoor environments.
- Willingness and ability to work overtime as needed during peak season.
- Ability to pass a pre-employment background/drug test.
Nice To Haves
- Bilingual proficiency in English and Spanish.
- Previous experience with irrigation or landscaping products.
Responsibilities
- Provide exceptional customer service through phone, email, and in-person consultations while maintaining a professional demeanor.
- Process and manage customer transactions at the sales counter using the company’s computer system to support accurate, efficient order fulfillment.
- Participate in cycle counts to support inventory management.
- Communicate customer needs and special-order material requests to management and team members.
- Collaborate with warehouse and sales team members to support efficient operations and customer service.
- Perform sales-counter duties and other tasks while using sales systems and maintaining an organized workspace.
Benefits
- Competitive weekly/bi-weekly pay
- Discretionary bonuses
- 401(k) with company match
- Employee Stock Purchase Plan
- Paid time off, including vacation, sick, volunteer, holidays, birthday, and floating time
- Medical, dental, and vision coverage
- Flexible spending accounts
- Company-paid life insurance and short-term disability
- Optional long-term disability
- Additional life insurance
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
