Customer Retention Specialist - State Farm Agent Team Member
Peyton Pettus - State Farm Agent
•Remote
About The Position
At the Peyton Pettus Agency, the Customer Retention Specialist supports ongoing customer relationships and contributes to office growth. The role focuses on customer outreach, policy renewals, and relationship maintenance. This is a remote position.
Requirements
- Effective communication and listening skills.
- Detail-oriented, with a focus on customer experience.
Nice To Haves
- Previous experience in customer service or account management.
Responsibilities
- Communicate with existing customers regarding renewals.
- Review accounts and assist with updates or changes as needed.
- Identify opportunities to enhance customer satisfaction and engagement.
- Maintain accurate records and documentation of interactions.
- Collaborate with team members to meet retention and outreach objectives.
Benefits
- Opportunity for advancement
- 401(k)
- Flexible schedule
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
