Gestionnaire des relations clients | Customer Relationship Manager
Delmar International Inc.•Montreal, QC
•Onsite
About The Position
Reporting to the department manager, the Customer Relationship Manager is responsible for supporting the Manager in the ongoing development of existing and prospective Delmar customers. The candidate will be responsible for communicating effectively with Delmar clients over the phone, in writing, and in person to maintain client satisfaction and to ensure company goals and targets are met. Other duties include responding to customer needs, conducting customer review calls, as per company requests.
Requirements
- Minimum 2 years' experience in inside sales or in a related field
- Knowledge of freight forwarding industry
- Cegep degree in business or a related field
- Travel may be required
Nice To Haves
- Bachelor's degree
Responsibilities
- Support the Manager in the ongoing development of existing and prospective Delmar customers
- Communicate effectively with Delmar clients over the phone, in writing, and in person to maintain client satisfaction
- Ensure company goals and targets are met
- Respond to customer needs
- Conduct customer review calls, as per company requests
Benefits
- Equal opportunity employer
- Competitive compensation
- Comprehensive health and dental care
- Employee wellness reimbursement program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
