Gestionnaire des opérations MT>iplus

McCarthy Tétrault LLP • Montreal, QC

1d • Hybrid

About The Position

McCarthy Tétrault is a Canadian law firm offering a full range of legal and business solutions to clients in Canada and around the world. With offices in Toronto, Montreal, Quebec City, Calgary, and Vancouver, we offer challenging and rewarding career opportunities across the country. Recognized among Canada's Top 100 Employers for eleven consecutive years and among Canada's Best Employers for Diversity for fourteen consecutive years, our culture is guided by The McCarthy Way — our shared approach to our relationships with clients and colleagues. The McCarthy Way is based on four fundamental pillars: Excellence, by attracting and developing the best talent committed to our client promise; Collaboration, through seamless and integrated teamwork; Inclusion, by removing barriers to belonging and success; Innovation, by delivering maximum value through the adoption of leading-edge technologies and approaches. Together, these principles define how we work, lead, and evolve — every day. We are recruiting an Operations Manager to join our team in our Montreal office. The successful candidate must have a minimum of seven years of relevant experience, ideally gained within a professional services firm or law firm, and will be responsible for collaborating with the division leader to support operational and strategic decisions, planning and overseeing the daily operations of the division, and supporting the growth and resource needs of the MT>iplus team. McCarthy Tétrault employees benefit from a hybrid work environment.

Requirements

• Bachelor's degree in Business Administration or Human Resources.
• Minimum of seven years of relevant experience, ideally gained within a professional services firm or law firm.
• Bilingualism (French and English).
• Knowledge of Microsoft Office Suite; experience with other software tools such as Aderant and Workday is an asset.
• Demonstrated ability to effectively prioritize workflow.
• Strong analytical skills to evaluate data.
• Ability to manage multiple priorities with agility.

Nice To Haves

• Experience with other software tools such as Aderant and Workday.

Responsibilities

• Collaborate with the division leader to make decisions regarding operational activities, policies, and practices.
• Develop and provide strategic support to the division leader to define appropriate objectives that foster growth opportunities for the division.
• Participate in strategic discussions.
• Provide strategic support to the division leader regarding operational profitability and decisions: rates, task and resource allocation.
• Plan and oversee the daily operations of the division: implement and optimize processes to achieve division objectives.
• Collaborate with the finance department by overseeing financial management, planning, systems, and controls, including developing and managing the division's annual budget.
• Manage monthly reporting, including the collection and analysis of division workflow metrics and data.
• Manage and develop all direct reports, including monitoring performance objectives, both quantitative and qualitative (in collaboration with the Senior Manager, Knowledge Integration).
• Provide ongoing support to the MT>iplus team, including assisting with long-term planning and assessing the need for additional resources (lawyers, paralegals, or legal assistants).
• Manage team operations, including performance management, compensation, staff development, employee engagement, recruitment, onboarding and orientation, as well as departures and exit processes, in conjunction with HR as needed.

Benefits

• Exceptional benefits from day one, including firm-paid group insurance coverage, a wellness program, and a technology expense allowance.
• Competitive compensation and generous time off, including a day off for volunteer activities and a day off for your birthday.
• Opportunities for growth and professional development at all levels, within a culture that fully encourages and values feedback based on dialogue.
• The opportunity to get involved in the community frequently and a commitment to equity, diversity, and inclusion.
• A culture focused on collaboration and cohesion where lawyers and business teams work together towards a common goal.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level