CUSTOMER RELATIONS SPECIALIST - PART TIME

Bernie & Phyl's Furniture • Newington, NH

11d • $17 - $19 • Onsite

About The Position

The Customer Relations Specialist provides office support for in-store operations at Bernie & Phyl's Furniture. The role includes handling payments and drawer balancing, assisting with financing applications and sales transactions, answering customer calls and questions, and scheduling deliveries or updating order status. The company describes its work environment as supportive and friendly, with flexible hours and competitive wages. Stores are open seven days a week; weekend and evening availability is required.

Requirements

• High school diploma.
• Comfort with computers and data entry.
• Ability to interact professionally with the public.
• Attention to detail and accuracy.
• Strong work ethic and dependability.
• Weekend and evening availability.

Responsibilities

• Handle cash, checks, and credit card payments.
• Balance an individual cash drawer at the end of each shift.
• Assist customers in completing financing applications.
• Assist sales representatives with finalizing transactions.
• Provide customers with receipts and explain company policies.
• Answer incoming calls promptly and assist customers.
• Answer customer questions about furniture arrival and deliveries.
• Adhere to company policies and procedures.
• Maintain a professional and courteous manner.
• Call customers to schedule deliveries and update order status using reports.
• Perform other duties as assigned.

Benefits

• Flexible hours
• Competitive wages

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED