Customer Relations Associate

Franklin Electric•Fort Wayne, IN

About The Position

Franklin Water Treatment, a Division of Franklin Electric, is seeking a dedicated Customer Relations Associate to represent its commitment to exceptional service and support. The role is suited to a detail-oriented, dependable professional with a strong work ethic who can multitask in a fast-paced environment and provide high-quality customer service. The associate will help build strong client relationships and contribute to the team’s success in delivering water treatment solutions.

Requirements

  • High school diploma or GED.
  • Strong communication skills.
  • Ability to multitask, stay organized, and work under pressure.
  • High attention to detail.
  • Strong critical-thinking and problem-solving skills.
  • Proficiency in Microsoft Office.
  • Good attendance record.

Nice To Haves

  • 0–3 years of relevant experience or training in customer service or a related field.

Benefits

  • Generous paid time off and holidays
  • Health, dental, vision, and life insurance
  • Paid parental leave
  • 401(k) plan with company match and service contributions
  • Short- and long-term disability
  • Fertility and adoption support
  • Undergraduate and graduate tuition reimbursement
  • Opportunities for training and career growth
  • Health and wellness programs
  • Employee discount program
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