Customer Project Manager

Philips

3d • $90,000 - $160,000 • Remote

About The Position

Customer Project Manager (South Territory) As the Customer Project Manager supporting Radiology Product Deployment you will manage all aspects (budget, quality, forecasting, project team resources, etc.) of RIS/PACS/VNA/Cloud projects in an IT Healthcare environment. Your role: Develop and manage project plans aligned to SOW scope, timelines, resources, risks, and quality standards Lead end-to-end project execution (planning through go-live), ensuring delivery across quality, cost, and schedule targets Monitor project budgets, track costs/effort, evaluate feasibility, and take corrective actions as needed Coordinate cross-functional resources, including internal teams, external partners, and equipment delivery schedules Oversee system implementation, integration, and go-live activities to ensure successful deployment Drive clear communication across stakeholders and maintain high-quality project documentation Ensure compliance with customer requirements and internal policies while delivering a positive customer experience and identifying upsell opportunities You're the right fit if: Bachelor degree in Computer Science, Engineering, Business and a minimum of 5 years of specific project or program management experience in an IT related industry (or equivalent 9+ years of experience without bachelors degree). Healthcare IT experience is preferable with knowledge of the Carestream Vue product Proven track record of successful project delivery results. Experience working within the entire project life cycle and demonstrated success in working with customers, vendors, and leading cross-functional teams Must have hands-on PACS project management experience, preferably with Philips Vue PACS or similar Picture Archiving and Communication Systems (PACS). Strong process orientation, problem solving & troubleshooting skills, and a firm commitment to quality Excellent communication and interpersonal skills - ability to interface and influence at multiple organizations including the executive level Must be willing to travel up to 20% anywhere in the United States The applicable PMI certification per role/level is required for all Employees hired/re-hired into the CPM/CDM role (including internal transfers from a non-CPM/CDM role). PMI certification obtainment is required within a specific time of an employee’s start date in the CPM/CDM role. This time period is defined by the role/level and will be documented in the employment offer. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations. This is a Field based role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture.

Requirements

• Bachelor degree in Computer Science, Engineering, Business and a minimum of 5 years of specific project or program management experience in an IT related industry (or equivalent 9+ years of experience without bachelors degree).
• Healthcare IT experience is preferable with knowledge of the Carestream Vue product
• Proven track record of successful project delivery results.
• Experience working within the entire project life cycle and demonstrated success in working with customers, vendors, and leading cross-functional teams
• Must have hands-on PACS project management experience, preferably with Philips Vue PACS or similar Picture Archiving and Communication Systems (PACS).
• Strong process orientation, problem solving & troubleshooting skills, and a firm commitment to quality
• Excellent communication and interpersonal skills - ability to interface and influence at multiple organizations including the executive level
• Must be willing to travel up to 20% anywhere in the United States
• The applicable PMI certification per role/level is required for all Employees hired/re-hired into the CPM/CDM role (including internal transfers from a non-CPM/CDM role). PMI certification obtainment is required within a specific time of an employee’s start date in the CPM/CDM role.

Responsibilities

• Develop and manage project plans aligned to SOW scope, timelines, resources, risks, and quality standards
• Lead end-to-end project execution (planning through go-live), ensuring delivery across quality, cost, and schedule targets
• Monitor project budgets, track costs/effort, evaluate feasibility, and take corrective actions as needed
• Coordinate cross-functional resources, including internal teams, external partners, and equipment delivery schedules
• Oversee system implementation, integration, and go-live activities to ensure successful deployment
• Drive clear communication across stakeholders and maintain high-quality project documentation
• Ensure compliance with customer requirements and internal policies while delivering a positive customer experience and identifying upsell opportunities

Benefits

• Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees