Customer Program Coordinator

Envita Solutions•Indianapolis, IN

About The Position

The Customer Program Coordinator executes core operational and administrative functions supporting customer programs at Envita Solutions. The role coordinates customer services and work orders, maintains program information, supports monthly team operations, prepares reports, and responds to inquiries. Health and safety are the top priority, and the coordinator is expected to follow company policies and processes and act safely at all times.

Requirements

  • High school diploma or equivalent.
  • At least 1 year of experience in a customer service or administrative support role.
  • Strong attention to detail.
  • Time management skills and the ability to prioritize tasks and responsibilities.
  • Ability to work collaboratively across teams.
  • Communication and relationship-building skills.
  • Regular and predictable attendance.
  • Strong organizational skills.
  • Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.

Nice To Haves

  • Experience in the environmental industry.

Responsibilities

  • Follow health and safety policies and processes and act safely at all times.
  • Coordinate and schedule customer services.
  • Maintain contact and vendor information.
  • Support monthly team operations.
  • Prepare and distribute operational reports.
  • Coordinate and follow up on customer work orders and appropriate documentation.
  • Upload and maintain customer program data.
  • Prepare Customer Success Kits.
  • Respond to internal and external inquiries.
  • Perform additional duties as assigned, including continued growth in alignment with the Company's core values, competencies, and skills.
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