Customer Program Analyst

Belkin•El Segundo, CA

13d•$67,000 - $71,000

About The Position

The Customer Program Analyst ensures the accuracy and timeliness of Belkin Programs and Allowances by tracking sales, accruing funds, evaluating customer claims, and analyzing customer profitability. The role manages customer rebate programs, maintains contracts and reports, and works with Sales and other departments to support accurate accruals, forecasts, and monthly financial results. The position participates in the monthly close cycle and may work additional hours during that period to meet deadlines. It also handles ad hoc projects and other duties as assigned. The role is based in El Segundo, California.

Requirements

Four-year degree in Accounting or Finance preferred.
Four to six years of experience in a professional accounting environment.
Proficiency in MS Office, particularly advanced Excel functionality such as pivot tables and LOOKUP formulas.
Strong organizational, analytical, and interpersonal skills.
Ability to adapt in a fast-changing environment and contribute to process improvements.
Ability to work additional hours as needed during the month-end close cycle, defined as the week leading into and the three days after the fiscal month-end close date.
Ability to work well with others and handle internal and external customers professionally.
Proficiency with fully integrated business software packages.

Nice To Haves

Audit experience.
Experience with Oracle and Business Objects.

Responsibilities

Manage the Oracle Rebate Master Program, including setting up accruals, running programs and reports, posting journal entries, and analyzing results.
Review relevant customer contract and agreement terms, maintain contract files, and ensure programs are properly funded.
Research customer credit requests, authorize payments, and code them to the appropriate general ledger and rebate numbers.
Reject invalid claims and follow up on recovery when necessary.
Respond to customer audits by researching claims against Belkin records to reconcile and validate funds claimed.
Interface with employees at various levels and across departments.
Maintain regular communication with Sales regarding customer contracts and deductions.
Maintain and analyze customer profitability reports.
Participate in monthly P&L review meetings with Sales teams to present and analyze results and gather data for accruals and forecasts.
Complete ad hoc projects and reports as requested.
Participate in the monthly close cycle and meet cutoffs and deadlines while ensuring accurate monthly results.
Create journal entries and credit memos, and reconcile accounts as needed.
Perform other duties as assigned and required.