Program Analyst (Senior Program Analyst)
About The Position
The Senior Program Analyst plans, organizes, and completes broad, long-term analytical studies and projects evaluating the effectiveness, efficiency, and productivity of mission-oriented programs. The role analyzes program functions, delivery trends, overview report data, and the relationship between program plans, achievements, and strategic initiatives. It serves as a process analysis expert for a program or function and develops methods to assess costs and benefits of alternative programs and evaluate existing programs. The analyst formulates policies, develops program plans, issues directives and instructions, and recommends improvements to program effectiveness. The position reviews operating procedures, workflow, coordination, and organizational operations; reports on progress toward program initiatives; evaluates new procedures and maintains compliance controls; and assesses how new programs and legislative changes affect existing programs and resources. It presents findings in reports, memoranda, oral presentations, and other documents, and participates in preparing and coordinating long- and short-range business plans. The position is in the IRS Taxpayer Services, Customer Account Services, E-File Services Division, IMF Section 1. The announcement is open to current permanent IRS competitive service employees in Taxpayer Services business units.
Requirements
- One year of specialized experience equivalent in difficulty and responsibility to the GS-13 level in the Federal service.
- Experience leading major project assignments requiring analytical and evaluative methods to complete complex, broad-scope projects or studies.
- Experience with team management principles and techniques to plan, organize, and direct team projects.
- Experience using resource management methods and techniques to prepare analyses and estimate mission needs.
- Experience working with tax laws, policies, regulations, and precedents to make program execution recommendations, evaluate legislative changes for mission impact, and adapt legislation to program goals.
- Experience using oral communication to present findings, influence decisions, and negotiate solutions to disputed recommendations.
- Experience using written communication to prepare directives, program statements, interpret legislative proposals, influence decisions, and communicate initiatives and recommendations to stakeholders.
- Experience using emerging tools, automation concepts, and technologies to analyze and deliver program goals and initiatives, such as XML Spy, AI, or Power BI.
- Meet the applicable time-in-grade requirement: one year (52 weeks) at the next lower grade level for positions above GS-05.
- Meet the time-after-competitive-appointment requirement: at least 90 days of federal civilian service since the latest non-temporary appointment from a competitive referral certificate by the applicable announcement date.
- Obtain and use a government-issued charge card for business-related travel.
- Complete any required probationary period.
Responsibilities
- Plan, organize, and complete broad, long-term analytical studies and projects evaluating program effectiveness, efficiency, and productivity.
- Analyze program functions and areas to identify trends in program delivery.
- Analyze overview report data to measure performance against baselines and assess how program plans and achievements support strategic initiatives.
- Serve as the process analysis expert for a program or function.
- Develop methods to assess costs and benefits of alternative programs and evaluate the effectiveness of current programs.
- Formulate policies, develop program plans, issue directives and instructions, and recommend improvements to program effectiveness.
- Review operating procedures, workflow, inter-functional coordination, and organizational operations through observation, conferences, status reports, and data.
- Prepare documents reporting review results and progress toward program initiatives.
- Evaluate implementation of new procedures and maintain controls to ensure compliance with procedures and deadlines.
- Assess the impact of new programs and legislative changes on existing programs and resources.
- Present findings through reports, memoranda, oral presentations, and other documents.
- Participate in preparing and coordinating long- and short-range program business plans.
Benefits
- Comprehensive federal employee benefits package, with benefits available to employees and their families subject to position type and eligibility.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
