Senior Program Analyst

Internal Revenue Service • Fresno, CA

1d

About The Position

The Senior Program Analyst plans, organizes, and completes broad, long-term analytical studies and projects assessing the effectiveness, efficiency, and productivity of mission-oriented programs. The position analyzes program functions and overview report data to identify delivery trends, measure performance against baselines, and determine how program plans and achievements support strategic initiatives. It serves as the process-analysis expert for a program or function.

The role develops methods to assess the costs and benefits of alternatives and evaluate existing programs. It also develops program plans, issues directives and instructions, and recommends improvements. The analyst reviews operating procedures, workflow, coordination, and organizational operations using observation, conferences, status reports, and data; prepares reports on review findings and progress toward initiatives; and evaluates the implementation of new procedures while maintaining controls for compliance and deadlines.

The position is in Taxpayer Services, Operations Support. The vacancy references Standard Position Description PD92915. The GS-14 qualification requires one year of specialized experience equivalent to GS-13, including program analysis and review, project management, data analysis and executive reporting, stakeholder coordination, and development or interpretation of program guidance and procedures.

Requirements

• One year of specialized experience at a level equivalent to GS-13 in the Federal service, including quantitative and qualitative analyses, studies, and reviews of program operations; identifying trends; assessing organizational performance; and developing recommendations for management.
• Experience planning, coordinating, and managing programs and projects, including action plans, timelines, milestones, deliverables, operational issues, and outcome evaluation.
• Experience gathering, consolidating, analyzing, and validating data for performance measures, management reporting, and executive-level reviews, and preparing and presenting findings, briefings, and recommendations to senior leaders and stakeholders.
• Experience collaborating across business units and with internal and external stakeholders to coordinate initiatives, resolve operational issues, and achieve objectives and deliverables on time.
• Experience developing, reviewing, and interpreting program guidance, policies, procedures, and SOPs, and coordinating and maintaining information management platforms for program operations, reporting, and information sharing.
• Current civilian employees subject to the Time After Competitive Appointment requirement must have completed at least 90 days of federal civilian service since their latest qualifying non-temporary competitive appointment by the applicable announcement date.
• Applicants for positions above GS-05 must meet applicable time-in-grade requirements; one year (52 weeks) at the next lower grade is required for the grade applied for.
• A required probationary period must be completed, including any remainder applicable following a transfer, promotion, demotion, or reassignment.
• Obtain and use a government-issued charge card for business-related travel.

Responsibilities

• Plan, organize, and complete broad, long-term analytical studies and projects assessing program effectiveness, efficiency, and productivity.
• Analyze program functions and overview report data to identify trends, measure performance against baselines, and assess support for strategic initiatives.
• Serve as process-analysis expert for a program or function.
• Develop methods to assess costs and benefits of alternative programs and evaluate current programs.
• Develop program plans, issue directives and instructions, and recommend ways to improve program effectiveness.
• Review operating procedures, workflow, inter-functional coordination, and organizational operations using observation, conferences, status reports, and data.
• Prepare documents reporting review findings and progress toward program initiatives.
• Evaluate implementation of new procedures and maintain controls to ensure compliance with procedures and deadlines.
• Plan, coordinate, and manage programs and projects, including action plans, timelines, milestones, deliverables, operational issues, and outcome evaluation.
• Gather, consolidate, analyze, and validate data for performance measures, management reporting, and executive reviews; present findings, briefings, and recommendations.
• Collaborate with business units and stakeholders to coordinate initiatives, resolve operational issues, and achieve program objectives and deliverables.
• Develop, review, and interpret program guidance, policies, procedures, and standard operating procedures; coordinate and maintain information management platforms supporting operations, reporting, and information sharing.

Benefits

• Comprehensive federal employee benefits package; specific eligibility depends on position type.
• Alternative work schedule and staggered work hours may be available.
• Cost-of-Living Allowance for Puerto Rico (PR4066), as applicable.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed