Customer Program Analyst

Belkin•El Segundo, CA

12d

About The Position

The Customer Program Analyst ensures the accuracy and timeliness of Belkin Programs and Allowances by tracking sales, accruing funds, and evaluating customer claims. The role analyzes customer profitability by maintaining existing reports and developing new reports as needed. The analyst manages the Oracle Rebate Master Program, including setting up program accruals, running the program and reports, posting journal entries, and analyzing results. This includes reviewing applicable customer contract and agreement terms, maintaining contract files, and ensuring programs are properly funded. The role researches customer credit requests, authorizes payments, assigns general ledger and rebate codes, rejects invalid claims, and follows up on recoveries. It also responds to customer audits by reconciling claims against Belkin records. The position collaborates across departments and maintains regular communication with Sales about customer contracts and deductions. It maintains and analyzes customer profitability reports, participates in monthly P&L reviews with Sales, and provides analysis and data for accruals and forecasts. The analyst also handles ad hoc projects and reports, participates in the monthly close, meets deadlines, and prepares journal entries and credit memos and reconciles accounts as needed.

Requirements

Four to six years of experience in a professional accounting environment.
Proficiency in Microsoft Office, particularly advanced Excel functionality such as pivot tables and LOOKUP formulas.
Strong organizational, analytical, and interpersonal skills.
Ability to adapt in a fast-changing environment and regularly contribute to process improvements.
Ability to work additional hours as needed during the month-end close cycle to meet deadlines; the cycle is defined as the week leading into and the three days after the fiscal month-end close date.
Ability to work well with others and interact professionally with internal and external customers.
Proficiency with fully integrated business software packages.

Nice To Haves

Four-year degree in Accounting or Finance; Accounting or Finance is preferred.
Audit experience.
Experience with Oracle and Business Objects.

Responsibilities

Manage the Oracle Rebate Master Program, including setting up program accruals, running the program and reports, posting journal entries, and analyzing results.
Review customer contract and agreement terms that form the basis for programs and allowance accruals; maintain contract files and ensure programs are properly funded.
Research customer credit requests, authorize payments, and code them to the appropriate general ledger and rebate numbers in a timely manner.
Reject invalid customer claims and follow up on recovery as necessary.
Respond to customer audits by researching claims against Belkin records to reconcile and validate the funds claimed.
Interface with employees at various levels across departments.
Maintain consistent communication with Sales regarding customer contracts and deductions.
Maintain and analyze customer profitability reports.
Participate in monthly P&L review meetings with Sales teams to present and analyze results and gather data for future accruals and forecasts.
Complete ad hoc projects and reports as requested.
Participate in the monthly close cycle, meeting cutoffs and deadlines and ensuring accurate monthly results.
Create journal entries and credit memos and reconcile accounts as needed.
Perform other duties as assigned and required.