Customer Logistics Supervisor
About The Position
Ryder is hiring a Customer Logistics Supervisor for its Supply Chain Solutions division in Lathrop, California. Reporting to the Manager, this role supervises, coordinates, and oversees logistics operations; coaches, develops, and trains staff; and recommends improvements to the facility, equipment, machinery, and processes. The Supervisor is accountable for staff performance against standards and for progress toward business objectives. The position is salaried and scheduled Monday through Saturday, 5:00 a.m. to 5:00 p.m., with flexibility required. The posted annual salary range is $65,000–$70,000, based on experience. Ryder describes a culture of respect, collaboration, innovation, and safety, with opportunities to grow and contribute. The role includes working with the customer and logistics team to meet operational and service expectations.
Requirements
- High school diploma or GED required.
- 0–1 year of direct supervisory or leadership experience required.
- Strong planning, leadership, motivation, interpersonal, verbal communication, and written communication skills.
- Ability to instill commitment to organizational goals and deliver results.
- Initiative and ability to build and maintain professional relationships across organizational levels, including with customers and supervisors.
- Ability to work independently and as part of a team in a diverse, fast-paced environment.
- Flexibility, self-direction, multitasking ability, strong organization and time management, attention to detail, and effective follow-up practices.
Nice To Haves
- One or more years of experience in a transportation, warehouse, or distribution environment preferred.
Responsibilities
- Supervise, coordinate, and oversee day-to-day logistics operations.
- Plan and review logistics processes with the Logistics Manager to ensure they meet company standards and customer service specifications.
- Establish work schedules and procedures and coordinate workers’ activities to support optimal shift and team logistics.
- Be accountable for site key performance indicators (KPIs).
- Collaborate with the customer across operational matters.
- Meet with team members individually and collectively to monitor progress, track performance, coach and counsel, and recognize successes.
- Promote team spirit, diversity and inclusion, cooperation, and improvement of internal processes.
- Conduct team-member performance evaluations and recommend performance awards or merit increases when appropriate.
- Address performance problems through corrective action and disciplinary processes.
- Understand the labor agreement and maintain positive labor relations with employees.
- Implement health, safety, and security initiatives, practices, and behaviors, and ensure adherence to company rules and policies.
- Orient employees and Lead Hands and provide the information, technology, and materials they need to perform their jobs.
- Perform other duties as assigned.
Benefits
- Medical, dental, and vision benefits start at 30 days.
- 401(k) savings plan with company match.
- Discounted employee stock purchase options.
- Employee discounts on tools, cars, appliances, travel, and more.
- Paid major holidays.
- Paid time off within the first year.
- Up to 12 weeks of paid maternity leave.
- Life insurance and disability insurance options.
- Paid time off for vacation, illness, bereavement, family, and parental leave.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
