Customer Logistics Supervisor

Ryder Supply Chain Solutions • Houston, TX

5d • $55,000 - $55,000

About The Position

Under the responsibility of the Manager, the Supervisor Logistics supervises, coordinates, and oversees logistics operations, while coaching, developing, and training staff. The role recommends improvements to the facility, equipment, machinery, and processes, holds staff accountable to performance standards, and helps ensure progress toward business objectives.

The supervisor works with the Logistics Manager to plan and review logistics processes, ensure company standards and customer service specifications are met, set work schedules and procedures, coordinate team activities, and manage site KPIs. The position also involves regular performance discussions, evaluations, coaching, recognition, corrective action when needed, maintaining positive labor relations, and implementing health, safety, and security initiatives.

This is a salaried logistics position. The listed minimum and maximum pay ranges are both $55,000. The role may also be eligible for an annual bonus, commission, and/or long-term incentive plan depending on level or type. Ryder describes the position as offering comprehensive benefits, professional development, and the resources and stability of a large organization.

Requirements

• High school diploma or GED required.
• Zero to one year of direct supervisory or leadership experience required.
• Strong planning, leadership, motivating, interpersonal, verbal communication, and written communication skills.
• Ability to instill commitment to organizational goals and deliver results.
• Initiative and ability to maintain professional relationships across organizational levels, including with peers, work groups, customers, and supervisors.
• Ability to work independently and as part of a team in a diverse, fast-paced environment.
• Ability to multitask; strong organization, time management, attention to detail, and follow-up skills.

Nice To Haves

• One year or more of experience in a transportation, warehouse, or distribution environment is preferred.

Responsibilities

• Supervise, coordinate, and oversee day-to-day logistics operations.
• Plan and review logistics processes with the Logistics Manager to ensure they meet company standards and customer service specifications.
• Establish work schedules and procedures, and coordinate worker activities to support optimal shift and team logistics.
• Be accountable for site key performance indicators (KPIs).
• Collaborate with the customer on all aspects of operations.
• Meet with team members individually and collectively to monitor progress, track performance, coach and counsel, and recognize successes.
• Promote team spirit and diversity and inclusion, and seek opportunities to improve internal processes and cooperation.
• Conduct team member performance evaluations and recommend performance awards and merit increases when appropriate.
• Address performance problems through corrective action and disciplinary processes.
• Understand the labor agreement and maintain positive labor relations with employees.
• Implement health, safety, and security initiatives, practices, and behaviors, and ensure adherence to company rules and policies.
• Orient employees and Lead Hands and provide the information, technology, and materials needed to perform their jobs.
• Perform other duties as assigned.

Benefits

• Comprehensive benefit package, including medical, prescription, dental, vision, life insurance, and disability insurance options.
• 401(k) retirement savings plan with company match.
• Discounted stock purchase options.
• Performance-based annual cost-of-living increases.
• Comprehensive training and opportunities for continued professional development.
• 12 weeks of paid maternity leave.
• Additional paid time off for military veterans.
• Paid time off for vacation, illness, bereavement, family, and parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED