Customer Logistics Manager - Dedicated Transportation (Sun-Thurs Overnight)
About The Position
The Customer Logistics Manager oversees day-to-day operations within an assigned function and is responsible for operations and account management. The role leads direct reports and ensures daily operational goals are achieved. It is a remote position with occasional, irregular travel to customer locations for training. The schedule is Sunday through Thursday, 8:00 p.m. to 5:00 a.m. The manager serves as a representative of Ryder and is expected to uphold the company’s core values of trust, innovation, expertise, collaboration, and safety. The role requires comfort using technology as part of daily work and may require off-shift support during a critical customer network disruption or crisis. The position is salaried, with a stated pay range of $70,000 to $75,000. Ryder describes professional development and training opportunities, company resources, and benefits for full-time employees.
Requirements
- High school diploma or GED.
- At least two years of relevant experience in supply chain, logistics, warehousing, or a related industry.
- At least one year of direct supervisory or leadership experience.
- Advanced proficiency in Microsoft Office, including Word, Excel, PowerPoint, and Access.
- Advanced logistics industry knowledge.
- Advanced knowledge of and understanding of customer/company local and federal regulations.
- Intermediate fundamental knowledge of supply chain management components.
- Advanced knowledge of manufacturing and production.
- Ability to work within international functional teams.
- High-level analytical ability to address unusual and difficult problems.
- Demonstrated technical and professional skills in a job-related area.
- Ability to make timely decisions.
- Strong oral and written communication skills.
- Ability to build and maintain professional relationships across organizational levels.
- Ability to work independently and as part of a team.
- Flexibility and self-motivation to succeed in a fast-paced environment.
- Ability to multitask, stay highly organized, and manage time effectively.
- Attention to detail and strong follow-up practices.
- Willingness to provide off-shift support in the event of a critical customer network disruption or crisis.
Nice To Haves
- Bachelor’s degree in Business, Logistics, or Supply Chain.
Responsibilities
- Manage customer service satisfaction and expectations.
- Manage staffing performance and develop exempt and non-exempt employees.
- Oversee day-to-day planning and scheduling.
- Manage health and safety.
- Ensure compliance with state, local, and federal regulations.
- Perform other duties as assigned.
Benefits
- Comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options.
- Paid time off for vacation, illness, bereavement, family, and parental leave.
- Tax-advantaged 401(k) retirement savings plan with company match.
- Discounted stock purchase options.
- Performance-based annual cost-of-living increases.
- Comprehensive training and continued professional development.
- An additional day of paid time off for military veterans.
- The position may be eligible for an annual bonus, commission, and/or long-term incentive plan, depending on level and type.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
