Customer Incentives Analyst

Energy Management Collaborative • Plymouth, MN

4d • Hybrid

About The Position

The Incentives Analyst is responsible for the accurate execution and documentation of incentive applications across North America. This role manages utility program relationships, ensures program compliance, and supports internal teams by delivering timely and accurate estimates, reports, and application updates. Analysts at all levels collaborate cross-functionally to maximize customer savings and drive successful project outcomes through utility and governmental incentive programs.

Requirements

• Four-year degree required in Sustainability, Environmental Science, Engineering, Business, Finance, Public Policy, Communications, or a related field.
• 2+ years of professional experience in energy efficiency, sustainability programs, utility incentives, or a related analytical/project-based role.
• Demonstrated ability to manage multiple concurrent projects with strong attention to detail and deadlines.
• Strong analytical and quantitative skills, including comfort with energy data, math, and financial concepts.
• Experience working with commercial, industrial, or retail portfolios.
• Strong written and verbal communication skills.
• Ability to translate technical and regulatory information into actionable guidance.
• High attention to detail with a proactive, problem-solving mindset.
• Comfortable working independently while supporting team-based initiatives.

Nice To Haves

• Advanced coursework or certifications in energy efficiency, sustainability, or building systems a plus.
• Experience with lighting, electrical, LED, smart controls, and/or HVAC systems.
• Familiarity with energy efficiency incentive programs and utility processes.
• Experience supporting retail or multi-site operations.
• Exposure to energy calculations, Measurement & Verification, or energy modeling.
• Knowledge of energy codes, standards, or healthcare-related requirements.
• Experience collaborating with cross-functional technical and non-technical teams.

Responsibilities

• Research and track incentive program requirements across North America
• Estimate, prepare, and submit incentive applications with accuracy and timeliness
• Maintain up-to-date project and status records in EMC systems (e.g., Salesforce)
• Collaborate with utility/implementor contacts on incentive execution
• Maintain and update EMC’s utility contact and program database
• Partner with Sales, Solutions, and Project Management teams to integrate incentives into project planning
• Join internal project and customer meetings as the incentive subject matter expert
• Build technical knowledge in lighting, controls, HVAC, EVSE, and UV-C
• Support process improvements and participate in cross-functional initiatives
• Perform other duties as assigned

Benefits

• Equal Opportunity Employer– Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Disability, Veteran.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level