Full Time Bilingual Customer Experience Specialist (McAllen)
AnswerOne•McAllen, TX
•Onsite
About The Position
AnswerOne is hiring detail-oriented, motivated individuals to join our McAllen office as a Full-Time Bilingual Customer Experience Specialist. This role involves managing a high-volume of inbound calls, ensuring accurate capture and clear communication of details, acting as the "peace of mind" for clients. The position offers a starting pay of $16 base pay, with the potential to earn $18.50/hour by meeting the Perfect Attendance policy.
Requirements
- Fluent in Spanish and English (read/write/speak)
- Typing speed of 35+ WPM
- Availability to work one weekend day (Saturday or Sunday) each week
- A polite, professional, and pleasant demeanor
Responsibilities
- Manage a high-volume of inbound calls
- Ensure every detail is captured accurately and relayed with care
Benefits
- Employee Stock Ownership program
- Robust Medical, Dental, and Vision plans
- Paid vacation to recharge
- Full-time hours with a consistent schedule
- One week training provided before moving to a set schedule
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
