Full Time Bilingual Customer Experience Specialist (McAllen)

AnswerOneMcAllen, TX
$16 - $19Onsite

About The Position

As a Customer Experience Specialist, you will manage a high-volume of inbound calls, ensuring every detail is captured accurately and relayed with care. You are the "peace of mind" for our clients.

Requirements

  • Fluent in Spanish and English (read/write/speak)
  • Typing speed of 35+ WPM
  • Availability to work one weekend day (Saturday or Sunday) each week
  • A polite, professional, and pleasant demeanor

Responsibilities

  • Manage a high-volume of inbound calls
  • Ensure every detail is captured accurately and relayed with care

Benefits

  • Employee Stock Ownership program
  • Robust Medical, Dental, and Vision plans
  • Paid vacation to recharge
  • Full-time hours with a consistent schedule
  • One week training provided before moving to a set schedule
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