Customer Experience Specialist Intern - Western USA

Syngenta Group • Los Angeles, CA

7d • $20 - $45

About The Position

Syngenta's Commercial Team is seeking a Customer Experience Specialist (CES) Intern in Los Angeles, California. This internship provides operational, administrative, and campaign-execution support to the CES team, helping improve the management of promotional items, budgets, orders, deliveries, campaign activities, and supporting documentation.

The intern will work with CES team members, Commercial, Procurement, Finance, Marketing, and external vendors. The role offers practical experience in project coordination, campaign execution, budgeting, process improvement, and cross-functional collaboration. As part of Syngenta's Emerging Talent Program, the intern will gain hands-on experience and exposure to day-to-day business operations, apply academic knowledge to real-world challenges, and develop professional skills. Some national travel for events may be required.

Requirements

• Currently pursuing a degree in Marketing, Communications, Business, Design, or a related field.
• Strong organizational skills, attention to detail, and ability to manage several tasks and deadlines at once.
• Clear written and verbal communication skills and ability to work effectively across teams.
• Interest in customer experience, marketing campaigns, project coordination, and operational excellence.
• Proficiency in Microsoft Office Suite, such as Word, Excel, and PowerPoint.
• Hands-on experience with design platforms such as Canva and Adobe Creative Cloud, particularly Illustrator and InDesign.
• Strong familiarity with major social media platforms and best practices for creating engaging digital content.
• A proactive, reliable, and solutions-oriented approach to problem-solving.

Responsibilities

• Manage promotional-item inventory, requests, ordering, distribution, and delivery tracking.
• Create and maintain centralized trackers for inventory, requests, costs, orders, campaign activity, and delivery status.
• Maintain budget, purchase order, invoice, and campaign-expense records, and support monthly budget-status reporting.
• Coordinate with Commercial partners, Procurement, Finance, vendors, and delivery contacts to support timely execution.
• Track assigned orders and deliveries from request through completion; promptly identify and escalate delays, discrepancies, or issues.
• Support CES campaigns from planning through execution, including timelines, materials, communications, logistics, follow-up, and basic performance tracking.
• Provide administrative support through meeting coordination, documentation, status updates, and organization of shared materials.
• Document recurring CES workflows and recommend practical improvements that reduce manual work, delays, or ambiguity.
• Follow applicable brand standards, compliance expectations, purchasing procedures, and vendor-management processes.

Benefits

• A culture that celebrates belonging and collaboration, promotes professional development, and strives for work-life balance.
• Competitive wages.
• Ongoing career development resources.
• The opportunity to work on meaningful, innovative projects that solve problems.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed