Customer Experience Specialist Intern - Western USA

Syngenta Group•Fresno, CA

About The Position

Syngenta’s Commercial Team is seeking a Customer Experience Specialist Intern in Fresno, California. The internship provides operational, administrative, and campaign-execution support to the Customer Experience Specialist team. The role helps strengthen the team’s ability to deliver consistent, engaging customer experiences by improving the management of promotional items, budgets, orders, deliveries, campaign activities, and supporting documentation. The intern will work with CES team members and cross-functional partners in Commercial, Procurement, Finance, and Marketing, as well as external vendors. The position offers practical experience in project coordination, campaign execution, budgeting, process improvement, and cross-functional collaboration. As part of Syngenta’s Emerging Talent Program, the intern will gain hands-on experience, exposure to day-to-day business operations, opportunities to apply academic knowledge to real-world challenges, and support in developing professional skills. Some national travel for events may be involved.

Requirements

Currently pursuing a degree in Marketing, Communications, Business, Design, or a related field.
Strong organizational skills and attention to detail, with the ability to manage several tasks and deadlines at once.
Clear written and verbal communication skills and the ability to work effectively across teams.
Interest in customer experience, marketing campaigns, project coordination, and operational excellence.
Proficiency in Microsoft Office Suite, such as Word, Excel, and PowerPoint.
Hands-on experience with design platforms such as Canva and Adobe Creative Cloud, particularly Illustrator and InDesign.
Strong familiarity with major social media platforms and best practices for creating engaging digital content.
A proactive, reliable, and solutions-oriented approach to problem-solving.

Responsibilities

Manage promotional-item inventory, requests, ordering, distribution, and delivery tracking.
Create and maintain centralized trackers for inventory, requests, costs, orders, campaign activity, and delivery status.
Maintain budget, purchase order, invoice, and campaign-expense records, and support monthly budget-status reporting.
Coordinate with Commercial partners, Procurement, Finance, vendors, and delivery contacts to support timely execution.
Track assigned orders and deliveries from request through completion; promptly identify and escalate delays, discrepancies, or issues.
Support CES campaigns from planning through execution, including timelines, materials, communications, logistics, follow-up, and basic performance tracking.
Provide administrative support through meeting coordination, documentation, status updates, and organization of shared materials.
Document recurring CES workflows and recommend practical improvements that reduce manual work, delays, or ambiguity.
Follow applicable brand standards, compliance expectations, purchasing procedures, and vendor-management processes.