Customer Experience Associate – Paid Training & Leadership Opportunities

Amscot Financial • Fort Myers, FL

2d

About The Position

Amscot is hiring a full-time Customer Experience Associate with paid training and opportunities to advance into leadership roles. Employees can progress to Assistant Leader, Co-Leader, Branch Leader, District Leader, and beyond. Advancement is based on performance, readiness, and available opportunities, with no minimum waiting period for promotion. The role offers hands-on training and mentorship while building skills in customer service, financial services, business operations, and leadership. Prior financial services experience is not required. Positions have varied shifts, including evenings and weekends, with one weekday and one weekend day off each week. Amscot is an Equal Opportunity Employer and maintains a smoke-free and drug-free workplace. Background and drug screenings are required.

Requirements

• High school diploma or GED.
• Strong communication and customer service skills.
• Availability to work evenings and weekends.
• Reliable transportation.
• Motivation, dependability, willingness to learn new skills, and initiative.
• Background and drug screenings are required.

Nice To Haves

• Experience in retail, restaurants, fast food, or hospitality.

Responsibilities

• Help customers and contribute to a supportive team environment.
• Learn and develop skills in customer service, financial services, and business operations.
• Take initiative and build skills for potential advancement into leadership roles.

Benefits

• Paid hands-on training and mentorship from experienced leaders.
• Paid holidays and vacation.
• 401(k) with company matching.
• Comprehensive health, dental, and vision insurance.
• Company-paid life insurance.
• Short- and long-term disability benefits.
• Optional supplemental insurance, including life, accident, critical illness, and hospitalization coverage.
• Opportunities for wage increases and career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED