Customer Experience Associate – Paid Training & Leadership Opportunities

Amscot Financial • Fort Lauderdale, FL

2d

About The Position

Amscot is hiring a full-time Customer Experience Associate. The role is positioned as an entry-level opportunity with paid, hands-on training and mentorship, and potential advancement to Assistant Leader, Co-Leader, Branch Leader, and other leadership roles. Advancement is based on performance, readiness, skills, initiative, and available opportunities, with no minimum waiting period for promotion. The role provides opportunities to develop skills in customer service, financial services, business operations, and leadership. Prior financial services experience is not required.

The position includes varied shifts, including evenings and weekends, with one weekday and one weekend day off each week. Amscot describes a supportive team environment. Background and drug screenings are required, and the workplace is smoke-free and drug-free.

Requirements

• High school diploma or GED.
• Strong communication and customer service skills.
• Availability to work evenings and weekends.
• Reliable transportation.
• Background and drug screenings are required.

Nice To Haves

• Experience in retail, restaurants, fast food, or hospitality is described as a good foundation for success.
• No previous financial services experience is required; training is provided.

Responsibilities

• Help customers and provide customer service.
• Learn and develop skills in financial services and business operations.
• Take initiative and contribute as part of a supportive team.
• Pursue increased responsibilities and leadership opportunities based on performance and readiness.

Benefits

• Paid, hands-on training and mentorship from experienced leaders.
• Competitive starting pay based on location and experience.
• Opportunities for wage increases and career advancement.
• Paid holidays and vacation.
• 401(k) with company matching.
• Comprehensive health, dental, and vision insurance.
• Company-paid life insurance.
• Short- and long-term disability benefits.
• Optional supplemental insurance, including life, accident, critical illness, and hospitalization coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED