About The Position

Amscot is hiring full-time Customer Experience Associates for customer-facing financial services work. The role is positioned as an entry-level opportunity with paid, hands-on training and mentorship, and potential advancement to Assistant Leader, Co-Leader, Branch Leader, and beyond. Promotion is based on performance, readiness, and available opportunities, with no minimum waiting period. Associates can develop skills in customer service, financial services, business operations, and leadership. Positions have varied shifts, including evenings and weekends, with one weekday and one weekend day off each week. Amscot is an Equal Opportunity Employer and maintains a smoke-free and drug-free workplace. Background and drug screenings are required.

Requirements

  • High school diploma or GED.
  • Strong communication and customer service skills.
  • Availability to work evenings and weekends.
  • Reliable transportation.
  • Background and drug screenings are required.

Nice To Haves

  • Experience in retail, restaurants, fast food, or hospitality is a helpful foundation for success.

Responsibilities

  • Help customers with their financial service needs.
  • Learn and develop skills in customer service, financial services, business operations, and leadership.
  • Take initiative and contribute as part of a supportive team.

Benefits

  • Paid hands-on training and mentorship from experienced leaders.
  • Competitive starting pay based on location and experience.
  • Opportunities for wage increases and career advancement.
  • Paid holidays and vacation.
  • 401(k) with company matching.
  • Health, dental, and vision insurance.
  • Company-paid life insurance and short- and long-term disability benefits.
  • Optional supplemental insurance, including life, accident, critical illness, and hospitalization coverage.
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