Customer Experience Associate – Paid Training & Leadership Opportunities

Amscot Financial • West Palm Beach, FL

2d

About The Position

Amscot is hiring full-time Customer Experience Associates for a role that can lead to career growth and leadership opportunities. Employees may advance to Assistant Leader, Co-Leader, Branch Leader, and beyond. Advancement is based on performance, readiness, and available opportunities, with no minimum waiting period for promotion. The company provides paid, hands-on training and mentorship from experienced leaders, and offers opportunities to increase earnings as employees develop skills and take on more responsibility. The role involves helping customers and learning skills in customer service, financial services, business operations, and leadership. Positions have varied shifts, including evenings and weekends, with one weekday and one weekend day off each week. Amscot is an equal opportunity employer with a smoke-free and drug-free workplace; background and drug screenings are required.

Requirements

• High school diploma or GED.
• Strong communication and customer service skills.
• Availability to work evenings and weekends.
• Reliable transportation.
• Background and drug screenings are required.

Nice To Haves

• Experience in retail, restaurants, fast food, or hospitality is a helpful foundation for success.
• No previous financial services experience is required; training is provided.

Responsibilities

• Help customers and provide customer service.
• Learn skills in financial services, business operations, and leadership.
• Take initiative and contribute as part of a supportive team.
• Work assigned varied shifts, including evenings and weekends.

Benefits

• Paid, hands-on training and mentorship from experienced leaders.
• Competitive starting pay based on location and experience.
• Opportunities for wage increases and career advancement.
• Paid holidays and vacation.
• 401(k) with company matching.
• Comprehensive health, dental, and vision insurance.
• Company-paid life insurance.
• Short- and long-term disability benefits.
• Optional supplemental insurance, including life, accident, critical illness, and hospitalization coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED