Customer Experience Associate – Paid Training & Leadership Opportunities

Amscot Financial • Fort Myers, FL

2d

About The Position

Amscot is hiring full-time Customer Experience Associates for customer-facing financial services work, offering paid, hands-on training and mentorship from experienced leaders. The role is presented as an entry point to a career path that may include Assistant Leader, Co-Leader, Branch Leader, and District Leader positions. Advancement is based on performance, readiness, skills, initiative, and available opportunities, with no minimum waiting period for promotion. Associates can develop skills in customer service, financial services, business operations, and leadership, with potential wage increases as they gain skills and responsibilities. Positions involve varied shifts, including evenings and weekends, and provide one weekday and one weekend day off each week. Amscot requires background and drug screenings and maintains a smoke-free and drug-free workplace.

Requirements

• High school diploma or GED.
• Strong communication and customer service skills.
• Availability to work evenings and weekends.
• Reliable transportation.
• Background and drug screenings are required.

Nice To Haves

• Experience in retail, restaurants, fast food, or hospitality is a useful foundation, but is not required.
• No previous financial services experience is required.

Responsibilities

• Help customers with their financial service needs.
• Learn and develop skills in customer service, financial services, and business operations through training.
• Take initiative and contribute as part of a supportive team.
• Work varied shifts, including evenings and weekends.

Benefits

• Paid hands-on training and mentorship from experienced leaders.
• Paid holidays and vacation.
• 401(k) with company matching.
• Health, dental, and vision insurance.
• Company-paid life insurance and short- and long-term disability benefits.
• Optional supplemental insurance, including life, accident, critical illness, and hospitalization coverage.
• Competitive starting pay based on location and experience.
• Opportunities for wage increases and career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED