Customer Experience Associate – Paid Training & Leadership Opportunities
About The Position
Amscot is hiring full-time Customer Experience Associates for customer-facing work in its financial services business. The company provides hands-on paid training and mentorship; no previous financial services experience is required. Associates may grow into leadership positions, with advancement based on performance, readiness, and available opportunities rather than a minimum time in the role. The position offers varied shifts, including evenings and weekends, with one weekday and one weekend day off each week. Amscot describes a supportive team environment and opportunities to develop skills in customer service, financial services, business operations, and leadership. Background and drug screenings are required.
Requirements
- High school diploma or GED.
- Strong communication and customer service skills.
- Availability to work evenings and weekends.
- Reliable transportation.
- Background and drug screenings are required.
Nice To Haves
- Experience in retail, restaurants, fast food, or hospitality is a useful foundation for success.
Responsibilities
- Help customers with their financial service needs.
- Learn and develop skills in customer service, financial services, and business operations.
- Take initiative and contribute within a team environment.
- Work varied shifts, including evenings and weekends.
Benefits
- Paid hands-on training and mentorship from experienced leaders.
- Competitive starting pay based on location and experience.
- Opportunities for wage increases and career advancement.
- Paid holidays and vacation.
- 401(k) with company matching.
- Comprehensive health, dental, and vision insurance.
- Company-paid life insurance.
- Short- and long-term disability benefits.
- Optional supplemental insurance, including life, accident, critical illness, and hospitalization coverage.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
