Customer Experience Associate – Paid Training & Leadership Opportunities

Amscot Financial • Kissimmee, FL

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About The Position

Amscot is hiring a Customer Experience Associate for a full-time position with paid, hands-on training and opportunities to advance into leadership roles. Career progression may include Assistant Leader, Co-Leader, Branch Leader, and beyond; promotion is based on performance, readiness, and available opportunities, with no minimum waiting period. Associates can develop skills in customer service, financial services, business operations, and leadership, with opportunities for wage increases as they gain skills and responsibilities.

The role involves helping customers and learning Amscot’s financial services. Candidates should be motivated, dependable, enjoy helping customers, and be willing to learn and take initiative. Prior financial services experience is not required. Positions have varied shifts, including evenings and weekends, and employees receive one weekday and one weekend day off each week. Amscot provides a supportive team environment. Background and drug screenings are required, and the workplace is smoke-free and drug-free.

Requirements

• High school diploma or GED.
• Strong communication and customer service skills.
• Availability to work evenings and weekends.
• Reliable transportation.
• Motivation, dependability, enjoyment of helping customers, willingness to learn new skills, and initiative.
• Pass required background and drug screenings.

Nice To Haves

• Experience in retail, restaurants, fast food, or hospitality.

Responsibilities

• Help customers with their needs and financial services.
• Learn new skills and take initiative.
• Develop skills in customer service, financial services, business operations, and leadership.
• Work varied shifts, including evenings and weekends.

Benefits

• Paid, hands-on training and mentorship from experienced leaders.
• Competitive starting pay based on location and experience.
• Opportunities for wage increases and career advancement.
• Paid holidays and vacation.
• 401(k) with company matching.
• Comprehensive health, dental, and vision insurance.
• Company-paid life insurance.
• Short- and long-term disability benefits.
• Optional supplemental insurance, including life, accident, critical illness, and hospitalization coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED