Customer Experience Associate – Paid Training & Leadership Opportunities

Amscot Financial•Tampa, FL

About The Position

Amscot is hiring a full-time Customer Experience Associate for a role with paid, hands-on training and opportunities to advance into leadership positions. Associates serve customers and develop skills in customer service, financial services, business operations, and leadership. Advancement is based on performance, readiness, and available opportunities, with no minimum waiting period for promotion. Previous financial services experience is not required. Positions have varied shifts, including evenings and weekends, with one weekday and one weekend day off each week. Background and drug screenings are required. Amscot maintains a smoke-free and drug-free workplace and is an Equal Opportunity Employer.

Requirements

High school diploma or GED.
Strong communication and customer service skills.
Availability to work evenings and weekends.
Reliable transportation.
Background and drug screenings are required.

Nice To Haves

Experience in retail, restaurants, fast food, or hospitality.

Responsibilities

Help customers with their financial service needs.
Learn and develop skills in customer service, financial services, and business operations.
Take initiative and contribute as part of a supportive team.
Pursue increased responsibilities and leadership opportunities based on performance and readiness.

Benefits

Paid hands-on training and mentorship from experienced leaders.
Competitive starting pay based on location and experience.
Opportunities for wage increases and career advancement.
Paid holidays and vacation.
401(k) with company matching.
Health, dental, and vision insurance.
Company-paid life insurance and short- and long-term disability benefits.
Optional supplemental insurance, including life, accident, critical illness, and hospitalization coverage.

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