About The Position

Amscot is hiring a full-time Customer Experience Associate for a role offering paid, hands-on training and opportunities to advance into leadership positions. The company supports growth based on performance, readiness, skills, and initiative, with no minimum waiting period for promotion. Associates can progress to Assistant Leader, Co-Leader, Branch Leader, and beyond while developing skills in customer service, financial services, business operations, and leadership. The position includes varied shifts, including evenings and weekends, with one weekday and one weekend day off each week. Amscot provides mentorship and a supportive team environment. No previous financial services experience is required. The company has served Floridians since 1989 and describes its work as providing financial solutions. Amscot is an Equal Opportunity Employer and maintains a smoke-free and drug-free workplace; background and drug screenings are required.

Requirements

  • High school diploma or GED.
  • Strong communication and customer service skills.
  • Availability to work evenings and weekends.
  • Reliable transportation.
  • Motivated and dependable, with an interest in helping customers, learning new skills, and taking initiative.
  • Background and drug screenings are required.

Nice To Haves

  • Experience in retail, restaurants, fast food, or hospitality.

Responsibilities

  • Help customers and provide customer service.
  • Learn and develop skills in financial services and business operations through paid training.
  • Take initiative and build skills for potential advancement into leadership roles.

Benefits

  • Paid hands-on training and mentorship from experienced leaders.
  • Paid holidays and vacation.
  • 401(k) with company matching.
  • Comprehensive health, dental, and vision insurance.
  • Company-paid life insurance.
  • Short- and long-term disability benefits.
  • Optional supplemental insurance, including life, accident, critical illness, and hospitalization coverage.
  • Opportunities for wage increases and career advancement.
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