Customer Experience Associate – Paid Training & Leadership Opportunities

Amscot Financial • Orlando, FL

3d

About The Position

Amscot is hiring a full-time Customer Experience Associate. The role offers paid, hands-on training and mentorship, with opportunities to advance based on performance, readiness, skills, initiative, and available openings. Potential career progression includes Assistant Leader, Co-Leader, Branch Leader, and beyond. The position provides experience in customer service, financial services, business operations, and leadership. No prior financial services experience is required. Candidates must be available to work evenings and weekends; shifts vary, with one weekday and one weekend day off each week. Background and drug screenings are required. Amscot is an equal opportunity employer and maintains a smoke-free and drug-free workplace.

Requirements

• High school diploma or GED.
• Strong communication and customer service skills.
• Availability to work evenings and weekends.
• Reliable transportation.
• Background and drug screenings are required.

Nice To Haves

• Experience in retail, restaurants, fast food, or hospitality.

Responsibilities

• Help customers and provide customer service.
• Learn financial services and business operations through training.
• Take initiative and develop skills that may support advancement into leadership roles.

Benefits

• Paid, hands-on training and mentorship from experienced leaders.
• Competitive starting pay based on location and experience.
• Opportunities for wage increases and career advancement.
• Paid holidays and vacation.
• 401(k) with company matching.
• Comprehensive health, dental, and vision insurance.
• Company-paid life insurance.
• Short- and long-term disability benefits.
• Optional supplemental insurance, including life, accident, critical illness, and hospitalization coverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED