Customer Experience Associate – Paid Training & Leadership Opportunities

Amscot Financial • Tampa, FL

3d

About The Position

Amscot is hiring a Customer Experience Associate for a full-time role with paid, hands-on training and opportunities to advance into leadership. Employees may progress to Assistant Leader, Co-Leader, Branch Leader, and beyond, with advancement based on performance, readiness, and available opportunities rather than a minimum waiting period. The position offers opportunities to increase earnings as employees develop skills and take on greater responsibilities. Amscot provides mentorship from experienced leaders and training in customer service, financial services, business operations, and leadership. No previous financial services experience is required.

The company is seeking motivated, dependable people who enjoy helping customers, learning new skills, and taking initiative. The role involves varied shifts, including evenings and weekends, with one weekday and one weekend day off each week. Amscot has provided financial services to Floridians since 1989 and describes its purpose as making lives better through financial solutions. The workplace is smoke-free and drug-free; background and drug screenings are required.

Requirements

• High school diploma or GED.
• Strong communication and customer service skills.
• Availability to work evenings and weekends.
• Reliable transportation.
• Motivation, dependability, and willingness to learn new skills and take initiative.
• Background and drug screenings are required.

Nice To Haves

• Experience in retail, restaurants, fast food, or hospitality is considered a good foundation for success.

Responsibilities

• Help customers and contribute to a positive customer experience.
• Learn and develop skills in customer service, financial services, and business operations.
• Take initiative and demonstrate performance and readiness for potential advancement into leadership roles.

Benefits

• Paid, hands-on training and mentorship from experienced leaders.
• Paid holidays and vacation.
• 401(k) with company matching.
• Health, dental, and vision insurance.
• Company-paid life insurance.
• Short- and long-term disability benefits.
• Optional supplemental insurance, including life, accident, critical illness, and hospitalization coverage.
• Opportunities for wage increases and career advancement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED