Customer Experience Associate
Platinum Coastal Group•Jacksonville, FL
•Onsite
About The Position
This entry-level, onsite position delivers friendly service and helps customers navigate products, services, and experiences while creating positive interactions. The role involves regular face-to-face communication and coordination with other onsite team members to provide solutions. Related experience is helpful, and transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing roles may be valuable.
Requirements
- Personable, dependable, organized, and coachable.
- Comfortable starting conversations.
- Communicates professionally and enjoys helping people.
- Listens carefully and works effectively in a fast-moving environment.
Nice To Haves
- Related experience is helpful.
- Transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing roles may be valuable.
Responsibilities
- Welcome and engage customers.
- Understand customer needs through conversation.
- Provide helpful information and practical assistance.
- Coordinate solutions with other onsite team members.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
