Customer Experience Associate – Paid Training & Leadership Opportunities

Amscot Financial•Ocala, FL

About The Position

The Customer Experience Associate position at Amscot is an entry-level role with paid training, mentorship, and opportunities to advance into leadership positions, including Assistant Leader, Co-Leader, and Branch Leader. Advancement is based on performance, readiness, and available opportunities, with no minimum waiting period for promotion. The role offers opportunities to develop skills in customer service, financial services, business operations, and leadership. This is a full-time position with varied shifts, including evenings and weekends. Employees receive one weekday and one weekend day off each week and work in a supportive team environment. Amscot provides training; previous financial services experience is not required. Background and drug screenings are required. The company describes its workplace as smoke-free and drug-free.

Requirements

High school diploma or GED.
Strong communication and customer service skills.
Availability to work evenings and weekends.
Reliable transportation.
Background and drug screenings are required.

Nice To Haves

Experience in retail, restaurants, fast food, or hospitality is a useful foundation for success.

Responsibilities

Help customers and provide customer service.
Learn new skills and take initiative.
Develop skills in financial services, business operations, and leadership.

Benefits

Paid hands-on training and mentorship from experienced leaders.
Competitive starting pay based on location and experience.
Opportunities for wage increases and career advancement.
Paid holidays and vacation.
401(k) with company matching.
Health insurance.
Dental insurance.
Vision insurance.
Company-paid life insurance.
Short- and long-term disability benefits.
Optional supplemental insurance, including life, accident, critical illness, and hospitalization coverage.