Customer Experience Associate – Paid Training & Leadership Opportunities
About The Position
Amscot is hiring a Customer Experience Associate for a full-time position with paid training and opportunities to advance into leadership. Employees may progress to Assistant Leader, Co-Leader, Branch Leader, and beyond, with advancement based on performance, readiness, and available opportunities rather than a minimum waiting period. The company provides hands-on training and mentorship to help employees develop skills in customer service, financial services, business operations, and leadership. The role includes varied shifts, including evenings and weekends, with one weekday and one weekend day off each week. Amscot is an Equal Opportunity Employer and maintains a smoke-free and drug-free workplace. Background and drug screenings are required.
Requirements
- High school diploma or GED.
- Strong communication and customer service skills.
- Availability to work evenings and weekends.
- Reliable transportation.
- Background and drug screenings are required.
Nice To Haves
- Experience in retail, restaurants, fast food, or hospitality is a helpful foundation, but no prior financial services experience is required.
Responsibilities
- Help customers and provide customer service.
- Learn new skills and take initiative.
- Develop skills in financial services, business operations, and leadership through training and work experience.
Benefits
- Paid hands-on training and mentorship from experienced leaders.
- Competitive starting pay based on location and experience.
- Opportunities for wage increases and career advancement.
- Paid holidays and vacation.
- 401(k) with company matching.
- Health, dental, and vision insurance.
- Company-paid life insurance and short- and long-term disability benefits.
- Optional supplemental insurance, including life, accident, critical illness, and hospitalization coverage.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
