Customer Experience Associate – Paid Training & Leadership Opportunities
About The Position
Amscot is hiring a Customer Experience Associate for a full-time position with paid, hands-on training and mentorship. The role offers opportunities to build skills in customer service, financial services, business operations, and leadership, with potential advancement to Assistant Leader, Co-Leader, Branch Leader, and beyond. Promotion is based on performance, readiness, and available opportunities, with no minimum waiting period. The position includes varied shifts, including evenings and weekends, with one weekday and one weekend day off each week. Amscot is an Equal Opportunity Employer and maintains a smoke-free and drug-free workplace. Background and drug screenings are required.
Requirements
- High school diploma or GED.
- Strong communication and customer service skills.
- Availability to work evenings and weekends.
- Reliable transportation.
- Background and drug screenings are required.
Nice To Haves
- Experience in retail, restaurants, fast food, or hospitality.
- No previous financial services experience is required; training is provided.
Responsibilities
- Help customers with their needs.
- Learn new skills and take initiative.
- Develop skills in customer service, financial services, business operations, and leadership.
Benefits
- Paid training and mentorship from experienced leaders.
- Competitive starting pay based on location and experience.
- Opportunities for wage increases and career advancement.
- Paid holidays and vacation.
- 401(k) with company matching.
- Health, dental, and vision insurance.
- Company-paid life insurance and short- and long-term disability benefits.
- Optional supplemental insurance, including life, accident, critical illness, and hospitalization coverage.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
