Customer Experience & Analytics Internship (Remote) – Summer 2027 (Undergraduate)
About The Position
The Molina Healthcare Internship Program provides students with experiential learning, formal training, and opportunities to interact with healthcare professionals and community leaders. Interns work on special projects and other duties that provide professional experience and insight into the healthcare business. In this role, the intern supports implementation activities through business workflow analysis, requirements and process documentation, and work-plan deliverables. The intern also reviews data extracts and large datasets from multiple systems to identify outliers, monitor and track department data, and support state-mandated reports and analysis. The internship is a full-time, 10-week program for an undergraduate student during Summer 2027.
Requirements
- Currently enrolled in an undergraduate program; should be a freshman or sophomore.
- Minimum GPA of 3.0.
- Able to commit to the full-time, 10-week internship program.
- Unrestricted authorization to work in the United States.
- Clear and professional written, verbal, and interpersonal communication skills.
- Strong work ethic, self-motivation, and ability to develop relationships.
- Good time-management and organizational skills.
- Computer and data-analysis experience, including MS Word, Excel, Outlook, and PowerPoint, and experience with internet research.
- Excellent critical-thinking and problem-solving skills.
- Ability to handle confidential information and maintain confidentiality in compliance with HIPAA.
Nice To Haves
- Pursuing a degree in Data Analytics or Healthcare (preferred).
Responsibilities
- Support analytical and problem-solving work, including defining and documenting business workflows, specifications, and requirements.
- Support documentation of changes to existing business processes and help identify opportunities for process development and improvement.
- Assist the team with work plans and other deliverables using approved templates and practices.
- Review data extracts and large datasets from multiple sources and systems to identify and analyze outliers.
- Support monitoring, tracking, and trending of department data.
- Support preparation of state-mandated reports and analysis.
Benefits
- Competitive benefits and compensation package.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Intern
Education Level
No Education Listed
