About The Position

The Molina Healthcare Internship Program provides students with experiential learning, formal training, professional work experience, and opportunities to interact with healthcare professionals and community leaders. Interns work alongside professionals and gain insight into Molina’s culture, Mission, and Values. This pharmacy operations internship offers hands-on experience in health plan pharmacy operations, Pharmacy Benefit Manager (PBM) oversight, account management, data analysis, compliance, reporting, and cross-functional projects. The intern will contribute to meaningful projects while developing analytical and communication skills.

Requirements

  • Currently enrolled in an undergraduate program; should be a freshman or sophomore.
  • Minimum GPA of 3.0.
  • Able to commit to the full-time, 10-week internship program.
  • Unrestricted authorization to work in the United States.
  • Clear and professional written, verbal, and interpersonal communication skills.
  • Strong work ethic, self-motivation, and ability to develop relationships.
  • Good time-management, organizational, and interpersonal skills.
  • Computer experience with MS Word, Excel, Outlook, and PowerPoint, and experience with internet research.
  • Excellent critical-thinking and problem-solving skills.
  • Ability to handle confidential information, maintain confidentiality, and comply with HIPAA.

Nice To Haves

  • Interest in health care, pharmacy operations, business, data analysis, compliance, or project management.
  • Relevant coursework, volunteer experience, student-organization participation, or internship experience; helpful but not required.
  • Strong analytical, organizational, teamwork, and communication skills.

Responsibilities

  • Assist with monitoring PBM and delegated pharmacy services for contractual and regulatory compliance.
  • Gather, organize, and review data for reporting, operational monitoring, audits, and oversight.
  • Support the review of claims, networks, protocols, operational outliers, and follow-up actions.
  • Research pharmacy-related state and federal developments and summarize potential impacts.
  • Collaborate on projects and help prepare requirements, presentations, and defect documentation.
  • Review eligibility, claims, and benefit information in PBM systems while protecting confidential information.
  • Help improve processes, reports, dashboards, job aids, and team documentation.

Benefits

  • Competitive benefits and compensation package.
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