Clincal Operations Internship (Remote) – Summer 2027 (Undergraduate)

Molina Healthcare•Long Beach, CA

5d•Remote

About The Position

The Molina Healthcare Internship Program provides students with experiential learning, formal training, professional work experience and insight into the healthcare industry. Interns work alongside healthcare professionals and community leaders, learning about Molina’s culture, Mission and Values. This internship focuses on organizational design and effectiveness within the National Clinical Operations Team, including how teams, roles and workflows are structured to deliver operational results. The internship is a full-time, 10-week program.

Requirements

Currently enrolled in an undergraduate program and be a freshman or sophomore, with a minimum GPA of 3.0.
Able to commit to the full-time, 10-week internship program.
Possess unrestricted authorization to work in the United States.
Have a basic understanding, through coursework or campus activities, of organizational goals, teams, roles and how success is measured.
Be eager to learn how teams work together, communicate clearly, build relationships and support change.
Be willing to learn process mapping, identify delays and suggest simple improvements.
Be curious about how technology is used at work and how it affects people and processes.
Be comfortable working with data and presenting findings clearly using Excel and PowerPoint.
Be able to stay organized, manage assignments and use good judgment when handling sensitive or confidential information.
Possess clear and professional written, verbal and interpersonal communication skills.
Have a strong work ethic, self-motivation and the ability to develop relationships.
Have good time-management, organizational and interpersonal skills.
Have computer experience with MS Word, Excel, Outlook and PowerPoint, as well as experience with internet research.
Have excellent critical-thinking and problem-solving skills.
Be able to handle confidential information, maintain confidentiality and comply with HIPAA.

Responsibilities

Support current-state assessments of team structures, roles and responsibilities, including spans of control and reporting relationships.
Help document and analyze workflows to identify duplication, handoff gaps and opportunities to streamline work across national clinical teams.
Assist with gathering and summarizing operational data to measure team effectiveness, productivity and service levels.
Assist with preparing recommendations and executive-ready summaries that translate findings into practical organizational improvements.