Clincal Operations Internship (Remote) – Summer 2027 (Undergraduate)

Molina Healthcare•United States,

5d•$8 - $18•Remote

About The Position

The Molina Healthcare Internship Program provides students with experiential learning, formal training, professional work experience, and insight into the healthcare industry. Interns work alongside healthcare professionals and community leaders and learn about Molina’s culture, Mission, and Values. This internship focuses on organizational design and effectiveness within the National Clinical Operations Team, including how teams, roles, and workflows are structured to achieve operational results. The program is full-time for 10 weeks.

Requirements

Be currently enrolled in an undergraduate program and be a freshman or sophomore with a minimum GPA of 3.0.
Be able to commit to the full-time, 10-week internship program.
Possess unrestricted authorization to work in the United States.
Have clear and professional written, verbal, and interpersonal communication skills.
Have a strong work ethic, be self-motivated, and be able to develop relationships.
Have good time-management, organizational, and interpersonal skills.
Have computer experience, including MS Word, Excel, Outlook, and PowerPoint, and experience with internet research.
Have critical-thinking and problem-solving skills.
Be able to handle confidential information, maintain confidentiality, and comply with HIPAA.
Have a basic understanding, from coursework or campus activities, of organizational goals, teams, roles, and how success is measured.
Be eager to learn how teams work together, communicate clearly, build relationships, and support change.
Be willing to learn process mapping, identify where work slows down, and suggest simple improvements.
Be curious about how technology is used at work and how it affects people and processes.
Be comfortable working with data and presenting findings clearly using Excel and PowerPoint.
Be able to stay organized, manage assignments, and use good judgment when handling sensitive or confidential information.

Responsibilities

Support current-state assessments of team structures, roles, and responsibilities, including spans of control and reporting relationships.
Help document and analyze workflows to identify duplication, handoff gaps, and opportunities to streamline work across national clinical teams.
Assist with gathering and summarizing operational data to measure team effectiveness, productivity, and service levels.
Assist with preparing recommendations and executive-ready summaries that translate findings into practical organizational improvements.