Customer Events Coordinator

Tenaska•Omaha, NE

24d•Onsite

About The Position

Tenaska Marketing Ventures (TMV) is seeking a creative and detail-driven Customer Event Coordinator to join our Communications & Customer Engagement team in Omaha, NE. This hands-on role supports customer events across North America that help strengthen and grow TMV's relationships with customers. Working closely with TMV's commercial team, the Customer Event Coordinator helps bring a wide range of events to life, from customer experiences at major sporting events such as the College World Series, WM Phoenix Open, and other premier venues, to industry conferences, holiday receptions, customer appreciation events, and other engagement opportunities throughout the year. This role spans both sides of an event: the creative work that shapes the customer experience and the execution that makes it happen. The Customer Event Coordinator develops invitations, digital collateral, event websites, and registration forms, then coordinates vendors, logistics, materials, and on-site details to deliver a seamless experience from start to finish. Working under the direction of the Manager, Customer Events, the Customer Event Coordinator supports events from planning through follow-up while also helping execute customer engagement campaigns, holiday gifting programs, and promotional item procurement. Success in this role requires strong organizational skills, exceptional attention to detail, creativity, and the ability to manage multiple priorities in a fast-paced environment.

Requirements

Associate or bachelor’s degree in event management or hospitality, marketing, communications or related field (required).
Minimum of 2 – 3 years of professional experience in event planning and coordination, including hands-on support of events from concept through on-site execution and post-event follow-up.
Demonstrated graphics and campaign experience, evidenced by a portfolio of design work such as event invitations, digital collateral, event web pages, and registration or feedback forms.
Experience creating and managing events and registration platforms, including Canva and CRM tools.
Excellent organizational, time management, and problem-solving skills, with exceptional attention to detail and the ability to manage multiple deadlines and competing priorities in a fast-paced environment.
Strong written, verbal, and interpersonal communication skills, with the ability to build relationships and collaborate effectively with customers, vendors, the commercial team, and internal stakeholders.
Reliable, dependable, and predictable attendance.
Flexibility to work evenings and weekends as needed.
Travel: up to 30% depending on event needs throughout the year.
Applicants must be legally authorized to work in the United States on a permanent basis without current or future employer sponsorship. The Company does not sponsor new employment visas or assume sponsorship of existing employment visas now or at any time in the future. This includes, but is not limited to, H-1B, TN, E-3, O-1, and permanent residence (green card) sponsorship.

Nice To Haves

Experience supporting customer-facing events in a corporate, energy, business-to-business, or relationship-driven environment.
Experience coordinating vendor logistics such as venue, catering, audiovisual, or promotional items.

Responsibilities

Collaborate with the TMV commercial team to understand customer event objectives, preferences, and budget considerations to support the development and presentation of creative event concepts, design options, and proposals
Create and manage detailed event timelines, deadlines, duties, and schedules, tracking progress across multiple concurrent events and proactively flagging risks, delays, or resource needs to keep each event on schedule
Design and develop event-specific web pages and forms to facilitate registration, name tags, feedback collection, and other interactive elements
Coordinate all logistical aspects of events, including catering, décor, entertainment, audiovisual, collateral requirements, day-to-day vendor coordination and scheduling, on-site setup, execution, and teardown
Communicate effectively with customers, vendors, and internal team members to ensure all parties are informed and aligned throughout the event planning process and provide timely resolution of issues as they arise
Support budgeting and reporting of all expenses related to event management, including tracking costs against approved budgets, processing invoices and receipts, reconciling vendor charges, and preparing expense summaries
Support post-event evaluations and debriefs by compiling feedback, registration and attendance data, vendor performance notes, and documented lessons learned to inform future event planning
Provide graphic support for customer event initiatives, including holiday gifting and promotional item procurement; and maintain customer information in the CRM tool for event invite lists
Assist with internal employee and executive events