Customer Engagement Associate

Platinum Coastal Group • Milwaukee, WI

5d • Onsite

About The Position

This entry-level, on-site position creates positive in-person interactions designed to increase customer participation, satisfaction, and connection with the brand. The role involves regular face-to-face communication in a fast-moving environment. Related experience may be helpful, and transferable experience in retail, hospitality, customer service, campus activities, athletics, or other people-facing work may also be relevant.

Requirements

• Be personable and dependable.
• Be comfortable starting conversations.
• Be organized and coachable.
• Communicate professionally in a fast-moving environment.

Nice To Haves

• Related experience.
• Transferable experience from retail, hospitality, customer service, campus activities, athletics, or other people-facing work.

Responsibilities

• Initiate friendly face-to-face conversations.
• Explain services, promotions, experiences, or available resources.
• Answer questions and connect customers with the appropriate team.
• Capture feedback and support engagement goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed