Customer Engagement and Cultivation Specialist

The Leukemia & Lymphoma Society•Seattle, WA
•$50,000 - $54,000•Remote

About The Position

As part of a mission-centric, locally delivered and nationally powered organization, the Customer Engagement and Cultivation Specialist directly drives revenue by building virtual relationships with fundraising volunteers for peer-to-peer fundraising products. The role supports Blood Cancer United's mission and works to exceed revenue goals. The position is hourly paid and non-exempt, with required work hours of Monday through Thursday, 1 p.m. to 9 p.m. PST, and weekend availability.

Requirements

  • Bachelor's degree.
  • At least 1 year of related peer-to-peer fundraising experience.
  • Knowledge of the MS Office Suite.
  • Ability to work Monday through Thursday, 1 p.m. to 9 p.m. PST, and have weekend availability.

Responsibilities

  • Recruit participants through call-based outreach for Light The Night, Big Climb, and Team In Training.
  • Conduct targeted live call outreach to support fundraising for mass participation campaigns and reach set revenue goals.
  • Support revenue-based initiatives for national call campaigns through live calls and other outreach.
  • Manage multiple markets for Of The Year.
  • Manage assigned peer-to-peer fundraising teams to achieve overall revenue goals.
  • Work with market-based Campaign Managers or Directors to align activities with market goals and maintain transparency.
  • Drive a direct revenue impact of $1,000,000 or more through Of The Year team member management and recruitment support for other campaigns.
  • Follow up with constituents and track and record their engagement.
  • Implement revenue strategies according to the applicable playbook.
  • Collaborate with the local Campaign Development team.
  • Support additional mass-communication efforts, including live calls and text blasts, based on campaign needs.
  • Perform other related duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Flexible spending accounts
  • 403(b) retirement plan
  • Generous paid time off
  • Federal paid holidays
  • Wellness program
  • Employee assistance program
  • Annual incentive plan
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